Editor’s Note: Have Your Say on the State of IT

Editor’s Note: Have Your Say on the State of IT

InformationWeek and Interop are developing a survey-based report on the State of IT in 2019. Technology innovation and new IT concepts have always arrived in a steady stream. But today they seem to be hitting us in a torrent. Artificial intelligence breakthroughs, the emergence of 5G, new security technologies and threats, cloud, DevOps, analytics, blockchain, […]

Slack speeds up its web and desktop client – TechCrunch

Slack speeds up its web and desktop client – TechCrunch

Slack is launching a major update to its web and desktop today that doesn’t introduce any new features or a new user interface. Instead, it’s almost a complete rebuild of the underlying technology that makes these two experiences work. Over the course of the last year or so, Slack worked on shifting the web and […]

What CIOs and CTOs Can Learn From Smart Cities

What CIOs and CTOs Can Learn From Smart Cities

Municipal IT leaders manage a lot of complexity; improving government efficiency, protecting citizens, and making cities attractive places to work, live and visit. Imagine being CIO or CTO of a large city: lots of departments and city leaders need your assistance, citizens are demanding faster and easier access to resources, uptime is crucial, and you’re […]

Automakers Take the Onramp to Machine Learning Strategies

Automakers Take the Onramp to Machine Learning Strategies

Automaker experiments with vehicle tech offer established businesses lessons for managing machine learning and DevOps influences on products and operations. I remember an episode of Jerry Seinfeld’s Comedians in Cars Getting Coffee complaining about the heat and ventilation controls in a Triumph TR6, saying “You couldn’t make it more confusing if you wanted to.” Jerry […]

Apple could gradually switch to new laptop keyboard mechanism starting this fall – TechCrunch

Apple could gradually switch to new laptop keyboard mechanism starting this fall – TechCrunch

Reliable analyst Ming-Chi Kuo from TF International Securities has released a new report, as Apple Insider spotted. I’ve read the report and it focuses specifically on keyboard suppliers that would potentially work with Apple . And the company should potentially replace the unreliable butterfly mechanism with a new scissor mechanism. The first laptop that should receive […]

Customer Experience Hot Spots: Where to Invest or Divest?

Customer Experience Hot Spots: Where to Invest or Divest?

The reliance on technology in the service and support space is growing significantly, and leaders are being tasked tasked six- and seven-figure decisions. About 10 years ago, a service and support leader of a consumer product at a global technology company was tasked with reducing cost without harming experience — a familiar pair of requests […]

Digital Reality is Ready to Roll

Digital Reality is Ready to Roll

If years of hype have left you skeptical, all signs now point toward reasons to believe that digital reality is ready for its transformative moment. When the first commercial cellphone was released in 1983, it boasted 30 minutes of talk time, six hours of standby, and stored 30 phone numbers. Back then, if you told consumers […]

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