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A small but dangerous group of healthcare professionals abuse prescription medications despite the availability of technologies and best practices designed to thwart addicted or larcenous medical employees.
More than 100,000 doctors, nurses, technicians, and other healthcare employees are addicted to and steal drugs from their hospitals or practices, according to a recent USA Today article. They’re stealing narcotics such as oxycodone and fentanyl in what hospitals euphemistically call “drug diversion.”
Even when medical staff get help, 25% relapse, according to Dr. Penelope Ziegler of Virginia Health’s Practitioners’ Monitoring Program. Eventually about 90% return to practice, she said in an online presentation. Sometimes, addicted medical staff replace drugs with water or reuse needles, as in the case of a former New Hampshire radiology technician who caused a multi-state outbreak of hepatitis C.
[Does delaying our medical code overhaul hurt patients? Read ICD-10 Delay: Politics Trump Health Data Quality.]
Pharmacists are not immune to the lure of easy access to powerful painkillers, either. Between 2003 and 2013, 16 pharmacists and 41 pharmacy technicians in Maine alone lost their licenses for absconding with prescription medication from work.
Although some healthcare professionals wrote fake prescriptions, most simply removed their preferred medication from storage or the patient preparation area. As a result, healthcare companies are offering hospitals and pharmacies new ways to protect medications from internal theft. By investing in tools ranging from password-protected dispensing machines and barcoded bottles to robots, healthcare organizations safeguard patients and themselves from this small group of addicted medical professionals.
The SP 200 Robotic Prescription Dispensing System by ScriptPro and Tug by Aethon remove people from most medication tasks. Integrated with secure pharmacy management systems, robots replace traditional prescription carts, which can be error-prone and attractive to addicts. Automated pharmacy-management systems, which require passwords, badge swipes, fingerprints, or other security measures to access medication, have other benefits. St. Louis-based Mercy Hospital, for example, estimated it saved $600,000 in efficiencies since pharmacists, technicians, and nurses no longer must search for drugs among shelves and refrigerators.
Bar-coding drugs as part of tighter inventory controls not only reduces internal theft; it also improves accuracy. In one study, dispensing
Alison Diana has written about technology and business for more than 20 years. She was editor, contributors, at Internet Evolution; editor-in-chief of 21st Century IT; and managing editor, sections, at CRN. She has also written for eWeek, Baseline Magazine, Redmond Channel … View Full Bio
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